Privacy & terms

Last updated: November 2026

Privacy policy

We collect only what we need to fulfil your order: your name, shipping address, email and payment confirmation. We never sell your data.

• What we collect: order details, email for updates, and anonymous analytics
• Why: to ship your order, handle returns and improve the store
• Who we share with: our payment processor, shipping carrier and email provider — nothing else
• How long: order records for 7 years (tax requirement), marketing email until you unsubscribe

Your rights (CCPA / GDPR)

You can request a copy of your data, ask us to correct it, or ask us to delete it. California residents have the right to opt out of any sale of personal information — we don't sell any, so there's nothing to opt out of. Email [email protected] and we'll respond within 30 days.

Cookies

We use cookies to keep your bag between visits and to measure which pages work. You can clear them in your browser at any time; your bag will reset.

Terms of service

By ordering from SOLARA you agree to the following:

• Prices are in USD and include applicable taxes where required
• We ship within 1–2 business days; delivery estimates are not guarantees
• Returns accepted within 30 days, unworn and in original packaging
• Colours may vary slightly from photographs due to natural materials and screen settings
• Jewellery is not intended for children under 3 — small parts are a choking hazard
• Our designs and photography are our property and may not be reused commercially

Contact

SOLARA — [email protected]